About Haven Shortlets

Port Harcourt's Most Trusted Short-Let Operator

We started Haven Shortlets because we were frustrated with the Port Harcourt short-let experience — misleading photos, power cuts that were not disclosed, hosts who disappeared after payment. We built the service we wished existed.

Verified Apartments
4.9 Average Rating
500+ Guests Hosted
Our Story

Built Out of Frustration. Run With Pride.

In 2019 our founder flew into Port Harcourt for a two-week work rotation. The apartment he booked on a popular platform looked nothing like the photos. The generator ran for four hours a day. The host stopped responding after check-in.

He spent that two weeks promising himself he would build something better. Haven Shortlets is that something better.

Every decision we make — from which apartments we operate to how we handle a 2am power complaint — comes from that original frustration. We know exactly what a guest needs because we have been that guest.

Five years later we have hosted over 500 guests, maintained a 4.9 average rating, and watched 73% of our guests come back. We are not the biggest short-let operator in Port Harcourt. We are the most reliable one.

Our Journey
19

2019

Founded in Port Harcourt

Haven Shortlets launched with two apartments in GRA Phase 2 after our founder experienced firsthand how unreliable the Port Harcourt short-let market was for visiting professionals.

21

2021

Expanded to Woji

Growing demand from oil services contractors and mid-level professionals pushed us to expand into Woji — bringing the Haven standard to a more accessible price point.

23

2023

500 Guests Milestone

Crossed 500 successful guest stays with a 4.9 average rating and a 73% return guest rate — the clearest proof that our approach works.

24

2024

Direct Booking Platform

Launched our direct booking website so guests could save the 15-25% Airbnb service fee. Our guests keep that money. We keep the relationship.

The Haven Difference

Why Guests Choose Haven Over Everyone Else

We built our entire operation around the things that matter most to guests in Port Harcourt — power, honesty, and a host who actually picks up the phone.

What We Guarantee

Haven Shortlets

Most Others

Apartment exactly matches photos

24/7 uninterrupted power supply guaranteed

Named host with direct WhatsApp access

No platform service fees

Response within 30 minutes

Full refund if apartment not as described

Your Host

A Real Person. Not an Inbox.

Every guest at Haven Shortlets has direct access to the host — not a customer service bot, not a ticketing system, not a 48-hour response window.

C

Chidi Okonkwo

Founder & Host — Haven Shortlets PH

Port Harcourt native. Former oil services engineer. Full-time host since 2019.

I built Haven Shortlets after one too many disappointing short-let experiences in my own city. Every apartment in our portfolio has been personally inspected by me. Every policy we have — the 30-minute response guarantee, the refund promise, the power supply standard — came from something a guest complained about that I decided to fix permanently.

When you stay with Haven Shortlets you have my personal WhatsApp number. If something is wrong I want to know immediately — not in a review after you leave.

Based in

Port Harcourt, Rivers State

Response time

Under 30 minutes

Languages

English, Igbo, Pidgin

WhatsApp Chidi Directly
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